How Does Remote Video Monitoring Work?

By Carlos Hazbun | Central Station, Mobile Surveillance, Monitoring | No Comments

How Does Remote Video Monitoring Work?

You might think you know all that there is to know about remote video monitoring, but there’s a lot more to these futuristic systems than first meets the eye. Long gone are the days of grainy black-and-white CCTV systems used for rudimentary video surveillance. These days, property owners are turning to sophisticated video detection systems equipped with advanced remote video monitoring capabilities. The security results being achieved are clear, as study after study confirms that video monitoring objectively reduces crime. By pairing modern detection capabilities with reliable and effective monitoring services, it’s possible to achieve higher levels of security than you probably ever imagined.

Here are a few highlights:

What Remote Video Monitoring Is

Remote video monitoring means pairing an electronic detection system with a security monitoring service in order to provide 24 hours, 7 days a week security protection. The monitoring service can range from being a full-fledged team of security officers to even just a single virtual guard working to monitor your security situation. In any case, the monitoring party will be able to control, monitor, and respond to alerts picked up by the detection system.

Components of a Modern System

The details of how a modern video monitoring system is selected, installed and operated depend on many factors. The security needs of each and every client are different, but here are some of the options out there:

  • HD Cameras
  • IP Cameras
  • Motion sensors
  • Door sensors
  • Vibration sensors
  • Audio and visual alarms
  • Two-way audio transmitters

Businesses and property owners working with a professional security firm will be able to mix and match many of the above technologies with other options to create a comprehensive electronic detection system that will offer alerts at any possible intrusion.  The next common problem arises, however, when these detection and alarm systems are left to operate without proper monitoring.

 Will Any Monitoring Service Do?

You’re probably familiar with more passive options for monitoring electronic detection systems—such as the automated monitoring that may happen in conjunction with your own home alarm system. This sort of passive, reactive monitoring will only go so far in a real-world security situation. Passive, remote monitoring usually results in an inordinate amount of false positives, missed alerts, and slow response times. The solution then is active remote monitoring.

Effective Remote Monitoring

Effective remote video monitoring is one of the easiest and most efficient ways to improve your overall security program. A professional security firm will be able to match your electronic detection system with active remote monitoring—whether that means a team of security officers or a single virtual guard.

The flexibility and convenience of good remote monitoring are hard to beat. Here are some security benefits that your business can experience:

  • Instant response: Remote video monitoring allows your remove security officers or virtual guard to respond to alerts instantly. This might mean contacting emergency response teams such as the police or the fire department. It might mean sounding an audible or visible alarm at the location of the intrusion. It might even mean making direct contact with any intruders via a two-way audio broadcasting system. In any case, it will not be possible to have an instant response without reliable, constant remote monitoring.
  • A watchful eye: In the same way that a remote video monitoring system can be used to respond to intrusions or security issues, it can also be used to offer convenient safety to employees, guests, and customers. A virtual guard operating a full remote video monitoring system can make visual checks of people on the property, guide them through access control points using cameras, communicate with visitors on the property, and act as a security escort for anyone who needs it.
  • Fewer false alerts: With a live security officer monitoring an electronic detection system 24-hours a day, 7 days a week, you don’t have to rely on an alarm system in your business that is likely to trigger false alarms due to incidental movement or faulty sensors. With a live officer monitoring to confirm security issues, false positives can be cut to zero. Removing the nuisance of false alerts will also increase the speed of emergency response time by making you a priority alert.
  • Faster response time: When a security system is being monitored actively, emergency team response times are shown to improve. Police and fire response services are more likely to prioritize your security issue if a security officer verifies the security issue and contacts emergency services in a proactive manner. This sort of priority response can’t happen with every alert from every alarm system, which is why it’s important to set your business and your security needs apart with a monitored detection strategy.